Essence Music Festival 2015 Travel Packages

Essence Frequently Asked Questions (FAQs)

 

What's the age requirement to attend Essence 2015?

Do I really need to buy Travel and Baggage Protection Insurance?

How do I add Airport Shuttle Bus Service to my travel package? 

 How do I add a round trip flight to my travel package?

 
What happens to my travel package if my roommate(s) cancels or does not pay in full by the final payment deadline?


I want to go to Essence 2015 but I don't have a roommate. Can you help me find a roommate? 

How do I add private car service to my travel package?

Is my registration/ticket transferable?

Can I make changes to my travel package?

What are the advantages of booking a 4 Night Travel Package?

Should I wait until ALL concert and party details have been announced before I book my Ultimate VIP Upgraded Travel package?

I just learned about Essence 2015 after the payment due date(s) have passed. How much do I need to pay to reserve my travel package?

What is the refund policy?

How can I purchase tickets to concerts and parties contained in the Ultimate VIP Upgraded Travel Package?

How Can I Purchase Tickets to Essence 2015 Seminars?


How will my information be used on your website and Eventbrite pages? 

Are your prices negotiable?  Who is Elle D and what is "Elle D's Take"? 
 
What happens if I don't complete the Traveler Registration Form for Essence 2015

 How are the prices for Essence 2015 Travel Packages calculated? What is the Car Share Waiting List?

Can I make payments towards my Essence 2015 travel package by phone?


Can I purchase only the hotel room in any of your Hotel Only Travel Packages? Where can I contact Diaspora Travelers with more questions about Essence 2015? 

 
What's the age requirement to attend Essence 2015?

Travelers must be 21 years of age (or Older) to attend

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Do I really need to buy Travel and Baggage Protection Insurance?

We strongly recommend that all Diaspora Travelers purchase Travel and Baggage Protection Insurance with their travel packages. It will give you peace of mind so that you don't have to worry about an unexpected event ruining your trip (or ruining your wallet)!

Our Travel and Baggage Protection Insurance Plan will cover you up to 100% of the cost of your travel package if you become ill, miss your flight, lose your baggage, and for numerous other reasons. 

You may add Travel and Baggage Protection Insurance to your travel package by upgrading your travel package during checkout or by visiting GoSearchTravel.com.


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How do I add Airport Shuttle Bus Service to my travel package?

If you are traveling to Essence 2015 within the United States, round trip shuttle bus service can be provided to you while traveling from your home to your airport of departure and back. This option only applies to travelers residing in the United States and departing from an airport in a major U.S. City.

And for all travelers traveling to Essence 2015 both within and outside the United States, round trip shuttle bus service can be provided from New Orleans Louis Armstrong airport to your hotel and back.

To reserve round trip shuttle bus service, upgrade your travel package during checkout and/or visit GoSearchTravel.com.

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How do I add a round trip flight to my travel package?

Everyone may add a round trip flight to any travel package. Simply upgrade your travel package during checkout or visit GoSearchTravel.com


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What happens to my travel package if my roommate(s) cancels or does not pay in full by the final payment deadline?

For Early Bird and Standard Rate Reservations: 
If your roommate ("cancelled guest" or "non-paying roommate") does not pay for their travel package in full by the final payment deadline for your travel package, then everyone's reservation will be transferred to the next payment schedule and everyone will be required to pay the higher rate for their travel packages. In other words, you will receive more time to pay for your travel packages but all of you must now pay for your travel packages at a higher rate.

If your roommate cancels his or her reservation on or before the final payment deadline, then you will be required to add a new roommate to the room or pay the difference between what the cancelled guest has paid towards his or her travel package and the current price of the travel package - all by the original final payment deadline.


If you add a new roommate to the room, that person must purchase the same travel package as the non-paying roommate and pay the full per person cost for the travel package at the original rate. All monies from the cancelled guest are non-transferrable to the new roommate. The new roommate must also pay for the same travel package as the non paying roommate by the original final payment deadline for your travel package or on the date the cancelled guest's reservation was cancelled, whichever date is later.

For Final Sale Rate Reservations: 
If your roommate ("cancelled guest" or "non-paying roommate") does not pay for their travel package in full by the final payment deadline for your Final Sale Rate travel package, then that person's reservation will be cancelled without a refund. Any remaining room occupant(s) must
pay the difference package - all by the original final payment deadline. If the remaining room occupant(s) does not pay the difference without a refund. No exceptions!

You can avoid having to pay the difference for the cancelled guest's travel package by substituting your non-paying roommate with a new roommate. The new roommate must purchase the same travel package as the non-paying roommate and pay the full per person cost for the same travel package at the current rate.
All monies from the cancelled guest are non-transferrable to the new roommate. The new roommate must also pay for the same travel package by the final payment deadline for your travel package or on the date the non-paying roommate's reservation was cancelled, whichever date is later.


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I want to go to Essence 2015 but I don't have a roommate.
Can you help me find a roommate?


We can place you on our "Roommate Referral List" to help you find a roommate but we cannot guarantee that you will find a suitable roommate nor will we be held responsible if your selected roommate cancels their reservation, does not pay for their travel package in full by the final payment deadline, and/or ultimately does not attend Essence 2015 with you. 


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How Do I Add Private Car Service to My Travel Package?

You can add private car service to any travel package. Just upgrade your travel package during checkout. You will have the option to select round trip airport-to-hotel service, round trip service to and from your hotel to all Ultimate VIP events, or both!

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Is my registration/ticket transferable?

No. Registrations and tickets cannot be transferred to another person. The name of the ticket holder must match the name of the attendee as displayed on his or her's Government Issued ID or Passport.

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Can I Make Changes to My Travel Package?

No. Travelers also cannot upgrade, downgrade, or make changes to their original travel package after they have paid their deposit or full payment for their original travel package. Travelers also cannot transfer their travel package to another person.


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What are the advantages of booking a 4 Night Travel Package?

The airports and streets of New Orleans will be filled with thousands of festival goers who will be rushing into New Orleans like a tidal wave on Friday July 3rd for the 2015 Essence Music Festival. Over 550,000 people attended last year's Essence Music Festival. And most people will arrive on Friday since Fridays are typically the end of the work week for most people and because most people do not have to work the next day. 

You will avoid the enormous stress and hassle associated with a Friday arrival by booking a 4 Night Travel Package and traveling into New Orleans a day earlier. Plus, you'll save 20% off the hotel room rate for any Diaspora Travelers 4 Night Travel Package so you will save money too!

 
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Should I wait until ALL party details have been announced before I book my Ultimate VIP Upgraded Travel Package?

No because most Essence Music Festival parties are not finalized until a few weeks before the start of the festival. If you wait until all party details have been announced, you will most likely miss the final payment deadline to book our Ultimate VIP Upgraded Travel Packages. 

Moreover, all of our travel packages are sold on a first come, first served basis according to when we receive a deposit(s) or a full payment(s) for a particular travel package. So if you wait until all the party and concert details have been announced, then you will very well be out of luck to book an Ultimate VIP Upgraded Travel Package because the travel packages will have sold out. 

Therefore, we encourage all Diaspora Travelers to pay in full or pay a deposit(s) immediately to hold your Ultimate VIP Upgraded Travel package of choice at the current rate! Your Ultimate VIP Upgraded Travel Package will be confirmed once you have paid the full price of your travel package or paid all of the required installment payments for your travel package by the final payment deadline for your payment schedule.

 

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I just learned about Essence 2015 after the payment due date(s) have passed. How much do I need to pay to reserve my travel package?

To pay for any travel package after a payment due date(s) has passed, simply pay the full price of your chosen travel package by the final payment deadline to immediately confirm your reservation or pay for your travel package in installments.

To pay for your travel package in installments, you must immediately pay the deposit(s) required for your travel package in order to lock-in your travel package at the current price since prices for all travel packages are subject to change at any time and without notice.

You must also immediately pay the required deposit for your travel package in order to hold your reservation since all travel packages are sold on a first come-first serve basis according to the date and time a deposit payment or a full payment is submitted to us. Your reservation will be confirmed once you have paid all of the required installment payments for your travel package by the final payment deadline for your payment schedule.

Next, to stay current on the payment schedule, you must also pay each installment payment by the required due date shown on the payment schedule for your travel package.

For Early Bird and Standard Rate Reservations:
If you reserve an "Early Bird" or a "Standard Rate" Hotel Only or Ultimate VIP Upgraded Travel package and do not pay for your travel package by the final payment deadline, then your reservation will be transferred to the next payment schedule and you will be charged the higher price for your travel package. For example, you booked a double occupancy Hotel Only travel package on September 15, 2014 at the Early Bird Rate but you did not pay for your package by the final payment deadline of December 30th, 2014. At that point, your reservation will be transferred to the Standard Rate payment schedule and you will have until March 15, 2015 to pay for your travel package. However, you will also be required to pay the Standard Rate for your Hotel Only travel package, which is higher than the Early Bird Rate. 


For Final Sale Rate Reservations:
If you reserve a "Final Sale Rate" Hotel Only or Ultimate VIP Upgraded travel package and do not pay by the final payment deadline, then your reservation will be automatically cancelled without a refund. No Exceptions! Same rule applies if your original Early Bird or Standard Rate reservation was transferred to the Final Sale Rate payment plan.




 
What is the refund policy?

All payments (including full payments, deposits, installment payments, and final payments) are non-refundable. No Exceptions!

 
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How Can I Purchase Tickets to Concerts and Parties Contained In The Ultimate VIP Upgraded Travel Package?

Unfortunately, no concert or party ticket contained in any Ultimate VIP Upgraded Travel Package is sold separately and these tickets can only be purchased with an Ultimate VIP Upgraded Travel Package.


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How Can I Purchase Tickets to Essence 2015 Seminars?

All Essence Music Festival Seminars to be held at the Ernest N. Morial Convention Center are free of charge. 


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How will my information be used on your website and Eventbrite pages?

 You may read our website Terms of Use and Privacy Statement Here (link opens in new tab)
to learn how we will keep private and secure your personal information that you will submit to us when booking a travel package. Please also read our website Terms of Use and Privacy Statement to learn how we use third-party information contained on our website and Eventbrite pages.

You may also read our Travel Policy Here (link opens in new tab)
to learn more about how we may use other types of information such as travel event photos on our website.


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Are your prices negotiable?

No. None of the prices for any of our travel packages are negotiable. We are experienced travel planners who conducted careful and diligent research to ensure that all of our travel packages are competitively priced and offers the best hotels and parties for Essence 2015. If you happen to find another Essence travel package that offers the same services we offer in any of our Essence 2015 travel packages but for less, then please email us Here (link opens in new tab)
a screenshot or written proof of the cheaper travel package
 and we will match the price at our discretion.


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Who is Elle D and what is "Elle D's Take"?

The travel commentary you see featured on our Essence 2015 travel packages are from "Elle D", our beloved, extremely intelligent, hilarious, talented, and well traveled Member of Diaspora Travelers, LLC. Elle D is a key decision maker here at Diaspora Travelers (she's actually our Primary Shareholder and General Counsel) and she is also one of the key organizers of our group travel events. Elle D also has a very unusual personality and a "different" way of expressing herself when it comes to travel and, well, everything! We couldn't keep her knowledgeable opinions (and hilarity) to ourselves, so we decided to debut "Elle D's Take" travel commentary on all of our Essence 2015 travel packages. We hope Elle D's Take gives you some insight on the hotels and places we feature in our Essence 2015 travel packages. Enjoy.



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What Happens If I Don't Complete The Traveler Registration Form For
Essence 2015?

Everyone attending Essence 2015 must complete a Traveler Registration Form. If you have a roommate(s), each person in your room must complete a Traveler Registration Form for himself or herself.

If you do not complete the Traveler Registration Form, then you will not be able to check-into your hotel for Essence 2015. 

You can complete the Traveler Registration Form online Here (link opens in new tab).


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How Are the Prices For Essence 2015 Travel Packages Calculated?

All of our Essence 2015 travel packages are reasonably priced based on a variety of factors including, but not limited to, fixed and estimated costs of services contained in the travel packages as well administrative costs for researching, organizing, managing, marketing, and promoting the Essence 2015 group travel event.


 
What Is the Car Share Waiting List?


The Car Share Waiting List gives you the opportunity to purchase Round Trip Luxury Car Service to all Essence 2015 Ultimate VIP Upgraded Travel Package events at a fraction of the cost by sharing a luxury vehicle with other Diaspora Travelers who are also staying at your hotel. So not only will you travel in style to all Ultimate VIP Upgraded events, you'll do so for less and make new friends! Maximum 4 people per vehicle.


 

 

Can I Make Payments Towards My Essence 2015 Travel Package By Phone?


Yes you may purchase and/or make payments towards your Essence 2015 travel package by telephone. However, due to the large call volume we receive, you will be charged an additional $45.00 per call to make a payment by telephone. There is no limit on the number of payments you can make during each telephone call. Click Here (link opens in new tab) to receive our phone numbers and to call us.

Please note that it is FREE to make payments online using our website and there is no limit on the number of payments you can make using our website.

 
 
 
Can I Purchase Only The Hotel Room In Any Of Your Hotel Only Travel Packages?


No. The only way you can purchase a room at any of our featured hotels for Essence 2015 is if you purchase one of our competitively priced Hotel Only Travel Packages. We are not hoteliers, so we only sell travel packages, not just hotel rooms by themselves.

 
  
 




Where Can I Contact Diaspora Travelers With More Questions About
Essence 2015?

Email Us Here (link opens in new tab) if you have more questions about Essence 2015.