in association with New York Black Expo, RB Promotions, and Wanderlust Travel
Presents

ESSENCE MUSIC FESTIVAL 2014
(THE 20TH ANNIVERSARY CELEBRATION)

A JULY 4TH WEEKEND TO REMEMBER

Thursday July 3 to Monday July 7, 2014

Neyo Performing at the Essence Music Festival Janelle Monae Performing at the Essence Music Festival Jill Scott Performing at the Essence Music Festival

Frequently Asked Questions (FAQs)
 

 What's the age requirement to attend Essence 2014?

 Do I really need to buy Travel and Baggage Protection Insurance?

How do I add Airport Shuttle Bus Service to my travel package? 

 How do I add a round trip flight to my travel package?

 What happens to my travel package if my roommate(s) cancels or does not pay in full by the final payment deadline?

I want to go to Essence 2014 but I don't have a roommate. Can you help me find a roommate? 

I don’t have a credit card or a debit card. What other payment options can I use to pay for my travel package?

Is my registration/ticket transferable?

Do I have to bring my printed Eventbrite tickets to Essence 2014?

What are the advantages of booking a 4 Night Travel Package?

How do I get tickets to other parties happening during Essence 2014?

Should I wait until all party details have been announced before I book my Ultimate VIP Travel Package?

I just learned about Essence 2014 after the payment due date(s) have passed. How much do I need to pay to reserve my travel package?

What is the refund policy?

How Can I Purchase Tickets to Parties Contained In Your Ultimate VIP Travel Packages?

How Can I Purchase Tickets to Essence 2014 Concerts?
How Can I Purchase Tickets to Essence 2014 Seminars?
How will my information be used on your website and Eventbrite pages?
 Are your prices negotiable?
Who is Elle D and what is "Elle D's Take"?
Where can I contact Diaspora Travelers with more questions about Essence 2014?  
How Are the Prices of Essence 2014 Travel Packages Calculated?  What Happens If I Don't Complete the Traveler Registration Form For Essence 2014?  

 
What's the age requirement to attend Essence 2014?

Travelers must be 21 years of age (or Older) to attend.

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Do I really need to buy Travel and Baggage Protection Insurance?

We strongly recommend that all Diaspora Travelers purchase Travel and Baggage Protection Insurance with their travel packages. It will give you peace of mind so that you don't have to worry about an unexpected event ruining your trip!

Our Travel and Baggage Protection Insurance Plan will cover you up to 100% of the cost of your travel package if you become ill, miss your flight, lose your baggage, and for numerous other reasons. 

You may add Travel and Baggage Protection Insurance to your travel package by upgrading your travel package during checkout or by calling GoSearchTravel.com at 1-800-510-7239 or 1 (212) 561-5589 Monday thru Friday 9am to 5pm Eastern Standard Time.

Or Visit GoSearchTravel.com and submit your insurance request anytime. GoSearchTravel.com
will email you a PayPal invoice to purchase your travel insurance in 24-48 hours after you've submitted your request to them. 



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How do I add Airport Shuttle Bus Service to my travel package?

If you are traveling to Essence 2014 within the United States, round trip shuttle bus service can be provided to you while traveling from your home to your airport of departure and back. This option only applies to travelers residing in the United States and departing from an airport in a major U.S. City.

And for all travelers traveling to Essence 2014 both within and outside the United States, round trip shuttle bus service can be provided from New Orleans Louis Armstrong airport to your hotel and back.

To reserve round trip shuttle bus service, upgrade your travel package during checkout and/or call GoSearchTravel.com at 1-800-510-7239 or 1 (212) 561-5589 to arrange for shuttle bus service.

Or Visit GoSearchTravel.com and submit your airport shuttle bus request anytime. GoSearchTravel.com
will email you a PayPal invoice to purchase your airport shuttle bus service in 24-48 hours after you've submitted your request to them. 

 
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How do I add a round trip flight to my travel package?

Everyone may add a round trip flight to any travel package. Simply upgrade your travel package during checkout or call GoSearchTravel.com at 1-800-510-7239 or 1 (212) 561-5589 Monday thru Friday 9am to 5pm Eastern Standard Time.

Or Visit GoSearchTravel.com and submit your flight request anytime. GoSearchTravel.com
will email you a PayPal invoice to purchase your round-trip flight in 24-48 hours after you've submitted your request to them. 


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What happens to my travel package if my roommate(s) cancels or does not pay in full by the final payment deadline?

If your roommate ("cancelled guest" or "non-paying roommate") does not pay for their travel package in full by the final payment deadline for your travel package, then that person's reservation will be subject to cancellation without a refund. Any remaining room occupant(s) must pay the difference in the per person room rate for the cancelled guest's travel package. 

For example, on October 30, 2013 you and 2 of your friends each reserved a Triple Room Travel Package. You and 1 of your friends each pay in full for your Triple Room Travel Packages but the other friend does not pay in full by the final payment deadline of April 30, 2014. Therefore, the friend who did not pay in full for his Triple Room Travel Package by the final payment deadline gets his reservation cancelled without a refund the next day.

At this point, both you and your remaining friend who did pay in full by the final payment deadline must now share (and pay) the total cost of your non-paying roommate's travel package. You and your remaining friend must now pay the difference between the total per person cost of the Triple Room Travel Package as of October 30, 2013 and the total payments the non-paying roommate already paid towards his travel package before his reservation was cancelled.

You can avoid having to pay the difference for the cancelled guest's travel package by substituting your non-paying roommate with a new roommate. The new roommate must purchase the same travel package as the non-paying roommate and pay the full per person cost for the same travel package at the current rate. All monies from the cancelled guest are non-transferrable to the new roommate. The new roommate must also pay for the same travel package by the final payment deadline for your travel package or on the date the non-paying roommate's reservation was cancelled, whichever date is later.


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I want to go to Essence 2014 but I don't have a roommate. Can you help me find a roommate?

We can place you on our "Roommate Referral List" to help you find a roommate but we cannot guarantee that you will find a suitable roommate nor will we be held responsible if your selected roommate cancels their reservation, does not pay for their travel package in full by the final payment deadline, and/or ultimately does not attend Essence 2014 with you. 


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I don't have a credit card or a debit card. What other payment options can I use to pay for my travel package?

We accept all major credit cards such as Visa, MasterCard, American Express, and Discover cards. We also accept all major Debit Cards.

However, you can also pay by another payment option such as “Direct Deposit for Cash Payments”, Money Order, Bank Check, Bill Pay, Wire Transfer, and PayPal.

Please call us at 1 (800) 470-5769 or 1 (212) 561-5575 to make payments using another payment option.

 

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Is my registration/ticket transferable?

No. Registrations and tickets cannot be transferred to another person. The name of the ticket holder must match the name of the attendee as displayed on his or her's Government Issued ID or Passport.

Travelers also cannot transfer or make changes to their chosen travel package after they have paid their deposit or full payment for their original travel package.


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Do I have to bring my printed Eventbrite tickets to Essence 2014?

No. Please retain your Eventbrite tickets for your records.


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What are the advantages of booking a 4 Night Travel Package?

The airports and streets of New Orleans will be filled with thousands of festival goers who will be rushing into New Orleans like a tidal wave on Friday July 4th for the 2014 Essence Music Festival's 20th Anniversary Celebration. Over 400,000 people attended last year's Essence Music Festival. And most people will arrive on Friday since Fridays are typically the end of the work week for most people and because most people do not have to work on the July 4th holiday. 

You will avoid the enormous stress and hassle associated with a Friday (and July 4th holiday) arrival by booking a 4 Night Travel Package and traveling into New Orleans a day earlier. Plus, you'll save 20% off the hotel room rate for any Diaspora Travelers 4 Night Travel Package so you will save money too!

 
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How do I get tickets to other parties happening during Essence 2014?

If you want tickets to other Essence 2014 parties not contained in our Ultimate VIP Travel Packages, contact us at 1 (800) 470-5769 or 1 (212) 561-5575 and we'll order the tickets for you for a small fee. You may also email your ticket requests Here. 

Please visit our website often for a full list of parties that will be taking place during Essence 2014.

We accept all payment options for ticket purchases such as major Credit and Debit Cards, “Direct Deposit for Cash Payments”, Money Orders, Bank Checks, Bill Pay, Wire Transfers, and by PayPal.


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Should I wait until all party details have been announced before I book my Ultimate VIP Travel Package?

No because most Essence Music Festival parties are not finalized until a few weeks before the start of the festival. If you wait until all party details have been announced, you will most likely miss the final payment deadline to book our Ultimate VIP Travel Packages. 

Moreover, all of our travel packages are sold on a first come, first served basis according to when we receive a deposits or a full payment for a particular travel package. So if you wait until all the party details have been announced, then you will very well be out of luck to book an Ultimate VIP Travel Package because the travel packages will have sold out. 

Therefore, we encourage all Diaspora Travelers to pay in full or pay a deposit immediately to hold your Ultimate VIP Travel package of choice at the current rate! Your Ultimate VIP Travel Package will be confirmed once you have paid the full price of your travel package or paid all of the required installment payments for your travel package by April 30, 2014.

Rest assured, all parties contained in the Ultimate VIP Travel Packages will be the hottest parties for Essence 2014.
We encourage you to check our website or Eventbrite pages often for Essence 2014 party updates and for updates on Essence 2014 in general.

 
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I just learned about Essence 2014 after the payment due date(s) have passed. How much do I need to pay to reserve my travel package?

To pay for any travel package after a payment due date(s) has passed, simply pay the full price of your chosen travel package by the final payment deadline to immediately confirm your reservation or pay for your travel package in installments.

To pay for your travel package in installments, you must immediately pay the deposit required for your travel package in order to lock-in your travel package at the current price since prices for all travel packages are subject to change at any time and without notice.

You must also immediately pay the required deposit for your travel package in order to hold your reservation since all travel packages are sold on a first come-first serve basis according to the date and time a deposit payment or a full payment is submitted to us. Your reservation will be confirmed once you have paid all of the required installment payments for your travel package by the final payment deadline.

Next, to stay current on the payment schedule, you must also pay each installment payment required for your Hotel Only or Ultimate VIP Travel Package by the required due date shown on the Hotel Only or Ultimate VIP Payment Schedule.

Remember, all payments (including full payments, deposits, installment payments, and final payments) are due by the final payment deadline for your travel package. All travel package reservations that are not paid in full by the final due date are subject to automatic cancellation without a refund. No Exceptions!



 
What is the refund policy?

All payments (including full payments, deposits, installment payments, and final payments) are non-refundable. 

 
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How Can I Purchase Tickets to Parties Contained In Your Ultimate VIP Travel Packages?

Unfortunately, no party ticket contained in any Ultimate VIP Travel Package is sold separately and these tickets can only be purchased with an Ultimate VIP Travel Package.


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How Can I Purchase Tickets to Essence 2014 Concerts?

You may purchase tickets to Essence Music Festival concerts to be held at the Mercedes Benz Superdome at www.ticketmaster.com.

Please Note: Only Ticketmaster is an authorized retailer of Essence 2014 concert tickets for performances to take place at the Mercedes Benz Superdome!


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How Can I Purchase Tickets to Essence 2014 Seminars?

All Essence Music Festival Seminars to be held at the Ernest N. Morial Convention Center are free of charge. 


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How will my information be used on your website and Eventbrite pages?

 You may read our website Terms of Use and Privacy Policy Here to learn how we will keep private and secure your personal information that you will submit to us when booking a travel package. Please also read our website Terms of Use and Privacy Policy to learn how we use third-party information contained on our website and Eventbrite pages.

You may also read our Travel Policy Here to learn more about how we may use other types of information such as travel event photos on our website.


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Are your prices negotiable?

No. None of the prices for any of our travel packages are negotiable. We are experienced travel planners who conducted careful and diligent research to ensure that all of our travel packages are competitively priced and offers the best hotels and parties for Essence 2014. If you happen to find another Essence travel package that offers the same services we offer in any of our Essence 2014 travel packages but for less, then please email us Here a screenshot or written proof of the cheaper travel package and we will match the price at our discretion.


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Who is Elle D and what is "Elle D's Take"?

The travel commentary you see featured on our Essence 2014 travel packages are from "Elle D", our beloved, extremely intelligent, hilarious, talented, and well traveled Member of Diaspora Travelers, LLC. Elle D is a key decision maker here at Diaspora Travelers (she's actually our Primary Shareholder and General Counsel) and she is also one of the key organizers of our group travel events. Elle D also has a very unusual personality and a "different" way of expressing herself when it comes to travel and, well, everything! We couldn't keep her knowledgeable opinions (and hilarity) to ourselves, so we decided to debut "Elle D's Take" travel commentary on all of our Essence 2014 travel packages. We hope Elle D's Take gives you some insight on the hotels and places we feature in our Essence 2014 travel packages. Enjoy.


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Where can I contact Diaspora Travelers with more questions about Essence 2014?

Call Us at 1 (800) 470-5769 or 1 (212) 561-5575 Monday thru Friday 9am to 5pm Eastern Standard Time.

You May Also Email Us Here.


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What Happens If I Don't Complete the Traveler Registration Form For Essence 2014?

Everyone attending Essence 2014 must complete a Traveler Registration Form. If you have a roommate(s), each person in your room must complete a Traveler Registration Form for himself or herself.

If you do not complete the Traveler Registration Form, then you will not be able to check-into your hotel for Essence 2014. 

You can complete the Traveler Registration Form online here. Or you can call us at 1 (800) 470-5769 or 1 (212) 561-5575 to complete the form by telephone.


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How Are the Prices For Essence 2014 Travel Packages Calculated?

All of our Essence 2014 travel packages are reasonably priced based on a variety of factors including, but not limited to, fixed and estimated costs of services contained in the travel packages as well administrative costs for researching, organizing, managing, marketing, and promoting the Essence 2014 group travel event.